Careers with Vectare

Operations Controller (Service Delivery Centre)

Are you a natural problem solver? When things go wrong, does untangling the mess make you tick? Are you cool, calm and collected, even under extreme pressure? Can you think critically, create solutions for customers who have experienced poor service and help diffuse difficult situations? If you can say “Yes” to all of these questions, why not join us as an Operations Controller in our Service Delivery Centre?

Our Service Delivery Centre (SDC) is the nerve centre from which we control every Vectare operated and managed bus, coach and minibus, right across the UK. Staffed by Operations Controllers and our Client Services team, and supported by specialist management colleagues, the SDC is responsible for ensuring that day to day, minute by minute service delivery is to the very highest standard that it possibly can be.

We’ll need you to have a full UK car driving licence, and either have or be willing to work towards your PCV (bus) driving licence. You’ll also need to be fully computer literate and comfortable learning how our bespoke software works. In addition, we’re ideally looking for somebody with either previous Control Room style experience (in any industry) or previous transport industry experience (in any role). We’re flexible though, so no matter what your background, feel free to send us a CV and Covering Letter explaining why you think you’d be great in this role – send it to jobs@vectare.co.uk.

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