CASE STUDY
Optimise your process – Taxi bookings
Some of our 150+ clients
A school in Kent has used our software to transform the way it manages taxi bookings, making transport smoother for staff and parents. The school books more than 100 taxis per month.
Prior to using our system, booking a taxi was a time-consuming process. Requests came from multiple sources, making it difficult to coordinate journeys effectively. Now, parents can easily submit detailed requests in one place, ensuring all transport needs are captured and managed effectively. 12 in the 12 months to March 2024, the system has successfully confirmed 2,096 taxi journeys, proving that it can handle a large volume of taxis while keeping things simple for parents.
One of the biggest benefits is improved organisation and transparency. Staff can easily view the entire booking log, making it easier to find opportunities to combine trips. This is particularly useful for schools with multiple boarding houses, where organising shared trips has historically been a challenge. By grouping trips together whenever possible, the system helps reduce transport costs for parents.
The platform also gives schools the flexibility to obtain quotes for each trip from different taxi companies to ensure the best possible price without compromising quality. This means staff can choose the most appropriate option every time, keeping transport both cost-effective and reliable.
In addition, a comprehensive reporting system tracks all trips, streamlining billing and increasing accountability for parents. With detailed records, the school can easily track journeys, comply with policies and respond to any queries or audits.
The results of implementing a taxi booking platform were highly successful. Staff were able to significantly reduce the time spent managing transport logistics, while parents benefited from a transparent and cost-effective system that streamlined the booking process and provided them with peace of mind.
This case study demonstrates the value of adopting innovative, technology-based solutions. By implementing a taxi booking system, the school was able to optimise transport operations, improve coordination among staff, and provide a better experience for parents and the school transport team.
Prior to using our system, booking a taxi was a time-consuming process. Requests came from multiple sources, making it difficult to coordinate journeys effectively. Now, parents can easily submit detailed requests in one place, ensuring all transport needs are captured and managed effectively. 12 in the 12 months to March 2024, the system has successfully confirmed 2,096 taxi journeys, proving that it can handle a large volume of taxis while keeping things simple for parents.
One of the biggest benefits is improved organisation and transparency. Staff can easily view the entire booking log, making it easier to find opportunities to combine trips. This is particularly useful for schools with multiple boarding houses, where organising shared trips has historically been a challenge. By grouping trips together whenever possible, the system helps reduce transport costs for parents.
The platform also gives schools the flexibility to obtain quotes for each trip from different taxi companies to ensure the best possible price without compromising quality. This means staff can choose the most appropriate option every time, keeping transport both cost-effective and reliable.
In addition, a comprehensive reporting system tracks all trips, streamlining billing and increasing accountability for parents. With detailed records, the school can easily track journeys, comply with policies and respond to any queries or audits.
The results of implementing a taxi booking platform were highly successful. Staff were able to significantly reduce the time spent managing transport logistics, while parents benefited from a transparent and cost-effective system that streamlined the booking process and provided them with peace of mind.
This case study demonstrates the value of adopting innovative, technology-based solutions. By implementing a taxi booking system, the school was able to optimise transport operations, improve coordination among staff, and provide a better experience for parents and the school transport team.